Archive for the "salon tips" Category
Dec22

Benefits of hair salon answering se...

Posted at 1:20 AM • No Comments

Successful salons give lot of importance for providing customer service as it strengthens their reputation and image. A happy and satisfied client becomes your evangelist and may refer more clients. However, providing customer service is time consuming as it requires your staff to interact with your clients on a regular basis, but what if this process is automated?

Hair Salon Answering Service is the answer to make customer service fully automated!

Hair Salon Answering Service is a unique service in which live operators professionally answer your calls, delivering excellent customer service to take your company to the next level. The friendly live operators act as your salon receptionists and answer your callers in your salon’s name, professionally answering questions on salon hours and pricing.

This automated customer service is able to determine hairstylist schedules, booking your client appointments right over the phone. All Hair Salon Answering Service appointments go directly to your salon in e-mail format and include client name, contact information, and services requested (such as cut, color, blow drying, and waxing treatments). It also allows you to reschedule or cancel an appointment.

If you have an online store that sells hair shears or styling products and shampoos, Hair Salon Answering Service assists you in entering your orders and boosting your revenues. Your clients can call in at any time and the live operators will walk them through their order. The live operators are fully trained and can also help your customers choose the perfect product for their hair type!

When you run a hair salon, your staff needs to be updated about the latest styles and trends. This often requires headlining events and producing hair shows. Hair Salon Answering Service makes it easy to organize your events simply by having live operators answer your calls, reserve seats for your guests and attendees, and give event schedules.

The current economic conditions aren’t too favorable and every salon cannot afford to invest time and money in training their staff about effective customer services. Many small sized salons think of adding this responsibility to their current staff instead of hiring a dedicated salon assistant. This has its own flaws but with automated customer service, things become more easy and manageable. Do you think Hair Salon Answering Service can help your salon business?

Tweet us your thoughts! @TheScissorBoy

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Aug17

Buying Tips for Salon Equipment and...

Posted at 4:48 AM • No Comments

Starting a beauty salon requires detailed planning and substantial capital. The amount of capital depends on several factors such as type and design of salon, rent, staff salaries, salon equipments, professional and licensing fees, etc.

If you are planning to start your own salon, one of the best salon marketing tips would be to provide consistent high customer satisfaction. Once you make your customers happy, they’ll not only be coming back to you often, but they’ll refer their friends and also they’ll be willing to pay extra money if it enhances their physical appearance.

The trend of enhancing physical appearance is gaining popularity amongst men and women. Everyone wants to look attractive since it boosts their personality and makes them feel confident about themselves. The beauty industry is booming and promises to grow strongly in the next 5 years but to be successful in this industry you have to make your clients happy and satisfied.

You have to make sure you buy the right salon equipments for your salon as they will play an important role in the services that you’ll be offering. Some basic equipments and accessories you need to purchase include washing basin, styling chair, hair shears, aprons, supply trolleys, manicure sets, shampoo spray machines, hair driers, facial bed, hair steaming machines, and other body/skin care instruments.

There are different types of salon furniture available in the market today. You have to scout for the best equipments for your salon while considering your requirements, budget and utility value (comfort, look and feel, etc.) offered by those salon equipments.

Running your own salon can be very rewarding and provide you with an opportunity to accomplish great things in terms of creativity. Beautify your salon by choosing the best salon equipment and provide best customer service to enhance your beauty business.

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Jun23

Health and Safety in Hair Salons

Posted at 12:24 AM • No Comments

Cosmetology may appear to be a glamorous career but it requires lot of patience and hard work to become a top cosmetologist. The salon life isn’t easy for any professional; however, with the right attitude one can achieve enormous success.

The salon life is physically demanding as the job of salon professionals can be tough on their arms and legs. While working with clients every day, a cosmetologist puts a lot of strain on their legs and wrists. To avoid injuries every professional must maintain proper postures while working in salons.

Aaron Parnell, Posture Specialist was featured on ScissorBoy’s cosmetology show. Better known as “The Vitality Man”, Aaron had demonstrated the best ergonomics and body mechanics for stylists. He taught how to achieve better health, wellness and success through correct posture and healthy living.

It is very important for stylists to maintain proper posture as they are on their feet all day, using their arms and hands. Their posture can easily erode causing discomfort, pain and cause Repetitive Strain Injury like Carpal Tunnel Syndrome and Occupational Overuse Syndrome.

To completely enjoy the salon life, every salon professional must stay fit. It is only by staying fit that you can compete with other cutting edge stylists in this industry.

A stylist should always stay updated with the latest trends and hone their skills regularly. The Cutting Edge Hair Show is a good medium that keeps you in sync with the best trends & techniques from around the world.

ScissorBoy’s cosmetology show features top stylists across the globe and provides an over-the-shoulder look of their work. The online cosmetology videos allow you to watch each style as many times as you want.

If you want to earn a name for yourself in the hair & beauty industry, you have to work hard and hone your skills regularly. Visit www.ScissorBoy.com to sharpen your skills and enjoy your salon life to the fullest.

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Mar8

Hair cutting techniques using razor...

Posted at 9:05 AM • No Comments

A razor cut may not be your best bet if your hair is fine, doubly if it’s wavy or curly. Razor cuts tend to make hair look droopy and flyaway — even frizzy in the case of wavy and curly strands. Long layers work better in those cases.

The best hair for razor cuts: short, thick, and straight. You’ll get a flirty, flippy look rather than a limp-locked style that no amount of volumizing mousse can cure. This is also ideal for bangs to keep them from looking weighed down.

Learn how to do a razor hair cut on your own as Wayne Grund demonstrates his razor cutting techniques.

Wayne is a 30 year veteran of the industry and is not only an instructor, but also a 3rd generation stylist and salon owner. His unique techniques not only give a different perspective on what he calls the “only 5 hairstyles” but also help stylists prevent issues such as carpel tunnel and shoulder pain in the long term.

One of those techniques is called “walk the shear” and you will be amazed at how easy it is to implement it after watching the video.

To learn more scissor and razor cutting techniques, subscribe to ScissorBoy.com

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Jun10

Why hairstylists should be trained...

Posted at 4:18 AM • No Comments

There have been numerous cases in which clients have sued a hair salon for their sufferings. Interestingly, in most of such cases, it is the complacency of the hairstylist that causes problems.

I do not intend to say that all hairstylists get complacent or that every time they are at fault. However, due to the routine job that stylists perform, like hair cutting, coloring, make-up, etc. sometimes they get complacent and forget their basics. That’s what happened in this case.

Recently, a woman went to a salon in Hitchin, UK to put color on her hair. She claims that the hairdresser did not do a patch test to check whether she was allergic to the dye’s materials and applied the color. The woman eventually landed in a hospital after suffering chemical burns to her scalp.

There are many cases like these which suggest that stylists often forget to get their basics right either because they are in a hurry to serve the client or they are completely complacent.

I feel every salon should have a special training session every month so that the new stylists are made aware of their responsibilities. This does happen today, but not very frequently. Mostly, the salon manager inducts the new stylist but forgets to check and train the staff regularly.

Some say that hairstylists are not the only ones to be blamed for accidents, sometimes it is the clients who may initiate it. A client who is allergic to some products or materials, should verify before hand whether the salon uses those products. Also, they should take the initiative to let the stylist know that they are allergic to some specific products.

But I feel that it is the responsibility of every salon to take care of their clients. Not all clients are extroverts and some require counselling and consultations before actually sitting in the chair. So every salon should take the initiative to train their staff to ensure the safety of their client’s health.

What do you think? Tweet us your thoughts @TheScissorBoy

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